Accept contactless payments right from your phone with Tap to Pay in the Studio Manager App. Whether you’re finalizing a session or handling on-the-spot payments, Tap to Pay removes the hassle of managing cash, checks, or manual payments. Your clients can tap their card or phone to complete their purchase, giving you both a more convenient and secure way to handle in-person payments.

Note: Tap to Pay is currently available for Pixieset Payments users in the US and Canada.

What you’ll need before getting started

• The Studio Manager App: Get yours today on the App Store (iOS) or Play Store (Android)
• Pixieset Payments: Get started with our fully integrated payments solution
• A compatible device:
  • iOS: iPhone XS or newer, running the latest iOS version
  • Android: NFC-enabled phones running the latest Android version 

Turn on Tap to Pay

1. Open the Studio Manager mobile app.
2. Follow the Tap to Pay prompt from your home screen (or head to Settings > Payments)
3. Follow the setup instructions and grant necessary permissions (like Precise Location access).

You’re ready to go! Start from any unpaid invoice, tap Request Payment and confirm the amount you’d like to collect. Your client can easily make their payment by tapping their device or card. 

Accepted payment methods

Tap to Pay works with all major contactless payment methods:

Credit & debit cards (Visa, Mastercard, American Express, Discover)

• Apple Pay
• Google Pay
• Samsung Pay

Transaction Limits

There are some limits and extra steps for contactless payments, depending on the client’s card and location:

• Canada: There is typically a CA$250 limit for contactless payments.
• US: Larger transactions may prompt the client to enter their card PIN securely on your device.

If the PIN prompt fails or the contactless limit is reached, the Studio Manager App will automatically display a QR code. Clients can scan it with their phone to complete the payment on their own device.

Troubleshooting Tips

Having trouble setting up or using Tap to Pay? Here are a few things to check:

• Make sure you’re using a compatible device with a stable internet connection.
  • Tap to Pay will not work on beta versions of iOS. For the best experience, we recommend using the latest official iOS release.
• Confirm that Tap to Pay is set up correctly:
  • Ensure your device has a passcode or screen lock set up
  • Location access must be turned on (and Precise Location for Android).
  • NFC must be enabled on Android.
  • On iPhone, you must accept the Tap to Pay on iPhone Terms & Conditions during setup.
• Your Pixieset Payments country and invoice currency must match the Business Country listed in your Pixieset Profile.