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How do I Clear My Browser’s Saved Information?

Is your browser auto-loading your password protected Collections? This is because it has stored information in it's "Cache" files to keep you from having to re-enter the Collection information.

How to Clear Google Chrome's Cache 

  1. Click the Chrome Menu (located in the top-right corner)
  2. Select More Tools > Clear Browsing Data 
  3. A pop up box will appear, select the check-boxes for the information that you wish to remove. 
  4. You can select the date up to you wish to remove the data. 
    IE. Today, Last Week, or "Beginning of Time" to delete everything
  5. Select Clear Browsing Data 
  6. You have cleared your Cache!

Further information to remove Google Chrome's Cache is available here.

How to Clear Firefox's Cache 

  1. Click the menu button and choose Options.
  2. Select the Advanced panel.
  3. Click on the Network tab.
  4. In the Cached Web Content section, click Clear Now.

Further information to clear Firefox's Cache is available here. 

How to Clear Safari's Cache 

  1. Click Safari in the upper left hand side of your screen. 
  2. From the menu that appears select Preferences 
  3. In the window that appears, go to the Privacy Tab and click Manage Website Data > Remove All.
  4. Click Remove Now in the pop up window and then Done to confirm.
  5. You have cleared your Cache 

More information on clearing Safari's Cache is available here.

How to Clear Internet Explorer's Cache 

  1. Open Internet Explorer.
  2. IE 11: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
  3. On the General tab, under Browsing history, click Delete.
  4. Un-check the Preserve Favorites website data box.
  5. Check the Temporary Internet files, Cookies, and History boxes.
  6. The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
  7. Click Delete.
  8. When finished, click OK to return to your Internet Explorer window.
  9. Close the Internet Explorer window and reopen.

Further information about Internet Explorer's Cache is available here.