Share your Instagram feed on your website by connecting an Instagram account to Pixieset. You can display your Instagram feed through a content block, or as part of your footer in select website themes. Your website’s feed will sync continuously to showcase your latest Instagram posts.
Note: A professional Instagram account (Creator or Business) is required in order to connect your Pixieset account to Instagram.
On this page:
Connecting your Instagram account
To display your Instagram feed on your Pixieset Website, you will need to first grant Pixieset permission to connect and sync your feed:
- In the website builder, go to Settings > Social.
- Under Instagram Feed, click Add Account.
- When redirected to Instagram, log in to your professional Instagram account (Creator or Business) and grant sync permissions to Pixieset when prompted.
Once you’ve connected your Instagram account, you will be redirected back to the website builder and should see your feed appear.
Displaying your Instagram feed
Regardless of the template you are using for your Pixieset Website, most of your site’s footer layouts provide an Instagram feed option. You can also showcase an Instagram feed on any part of your site pages by adding a Instagram social block.
Troubleshooting
- What type of Instagram account do I need?
- My account is disconnected.
- I see a Meta error when I try and connect the feed.
- Can I manually refresh the content in my Instagram feed?
- What if I manage multiple Instagram accounts under one login?
- I've added my Instagram account to my profile settings. Why isn’t my feed syncing?
- Can I show more than one Instagram feed on my website?
What type of Instagram account do I need?
A professional Instagram account (Creator or Business) is required in order to connect your Pixieset account to Instagram.
- Creator accounts are great for content creators that don’t yet have a business. If you’re a hobbyist or just getting started, this account may work well for you.
- Business accounts are perfect for active businesses as they offer some extra tools to reach customers.
You can learn more about each account type and their features here.
My account is disconnected.
If your account has been disconnected, go to your Instagram feed settings section (Settings > Social) and click on Connect Account. From there, follow the instructions on the page to reconnect your account.
Note: Meta has adjusted how their Instagram integration connects with other platforms. As of December 4, 2024, users are required to re-connect their account within Pixieset Website and a creator or business account will be needed in order to connect. Learn More.
I see a Meta error when I try and connect the feed.
Meta's Off-Meta Activity is a privacy setting, which can interfere with your Instagram feed. You may see an error message if this setting is turned off. To resolve this Meta error:
- On Instagram, tap your profile picture and go to your Accounts Center.
- Select Your informations and permissions.
- Go to Your activity off Meta technologies and select Manage future activity.
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Select Connect future activity
Can I manually refresh the content in my Instagram feed?
Once connected to your Instagram account, your Instagram feed on your Pixieset Website will automatically refresh. You can still manually refresh the content at any time.
To manually refresh your Instagram feed:
- Go to Settings > Social.
- Under Instagram Feed, click ••• > Refresh content.
What if I manage multiple Instagram accounts under one login?
If you have more than one Instagram account with the same set of login credentials, Instagram’s API will pull only the primary account. You will need to separate your accounts so the account you want to connect has its own login information and password.
Instagram provides device-specific instructions here.
I've added my Instagram account to my profile settings. Why isn’t my feed syncing?
The accounts you list in your profile settings are displayed as social media icons across your site (e.g. the footer). In order to connect your Instagram feed, you need to connect following the steps above.
Can I show more than one Instagram feed on my website?
Currently, only one Instagram feed can be connected at a time.