If sharing videos is a part of your workflow you can easily upload them to your Client Gallery Collections. Clients can view videos directly in the gallery or download them to their device.
Video uploads are supported on upgraded Client Gallery Plans or Suite Plans.
On this Page
Uploading Videos to your Collection
There are two ways to upload videos to a collection:
1. Drag and drop your video files into the uploader.
2. Click Add Media > Browse files to select them from your device
Supported Formats and Recommended Settings
You can upload as many videos to your Collections as you like within the minute limits of your Client Gallery or Suite Plan. Pixieset supports the following video formats:
- MP4
- MOV
- AVI
- M4V
To optimize the video upload process, as well as your client’s download experience, we recommend the following video encoding settings:
- 1080p/2K or smaller
- MP4 file format
- H.264 video CODEC
- 8-bit 4:2:0 or below
Changing the Video Thumbnail
If you want to add a custom thumbnail for the video, click More (...) > Edit thumbnail
Providing Video Downloads
Within your Collection Settings, you can also turn on Video Downloads for your clients. This allows clients to easily download their video from the Collection using the Download PIN you provide them.
- Go to Collection Settings > Download
- Ensure Download Status is On then turn on Video Download
Videos can be downloaded one at a time, straight to the client’s device. Video downloads through Pixieset will be downloaded in a high-quality MP4 format up to 2048px on the longest edge, based on the orientation of your uploaded video. 4K downloads are available on Pro and Ultimate Plans for Client Gallery and Suite. The video download file will be named master.mp4, and may be smaller in size than the original file, after processing.
Reviewing Video Download Activity
You can review your client’s Video Download Activity straight from your Dashboard in a few easy steps:
- Go to the Activities Tab (next to Settings) > Download.
- Click on the Single Video Download tab so see any video download activity.