You can upload photos that are up to 50MB in size each, and currently only JPEG files are supported. The number of images you are able to upload will depend on the file sizes, and your current Pixieset Subscription since all of our plans are storage-based.
Your filenames should not contain any special characters. We recommend only using alpha-numeric characters (A-Z, 0-9) with a dash "-" or underscore "_" to ensure that there won't be any issues in delivering the files to clients, or using the Sort feature in Pixieset.
If your filenames contain special characters, your clients may not be able to Download the files properly, as built-in unzip programs cannot process most special characters. Pay special attention to the vertical bar (|), as this tricky character is easy to miss when you're reviewing the filenames for special characters.