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Where can I customize the Download settings?

Download Settings control the Download options for your Collections, and can be customized for each Collection individually.

To make the changes, go to the Collection > Collection Settings > Download. Here you will be able to customize the Gallery Download and Single Photo Download settings, as well as see the Advanced Options for downloads.

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Download Status

Changing Download Status from On to Off will update the settings for the entire Collection. This includes Single Photo and Gallery Downloads, and no downloads will be available for the Collection going forward.

Download PIN

The Download PIN is an automatically generated 4-digit PIN that is enabled by default for your security, and for tracking purposes. If the PIN is On, it will be required for clients to access both Gallery Downloads and Single Photo Downloads. If the PIN is changed to Off, it will no longer be required for either Gallery or Single Photo Downloads.  

Note: If you disable the Download PIN, anyone with access to the Collection will be able to Download all of your images without any restrictions. 

If you set the PIN to Off, and then change it to On, this will automatically regenerate the 4-digit PIN, and the previous PIN will no longer be valid. You can also generate a new PIN using the Reset PIN option.

Gallery Download

The Gallery Download settings can be customized based on which resolution you would like to offer your clients. Gallery Download can be disabled, while leaving the Single Photo Download available for clients, if you wish. The Gallery Download is available in High Resolution: Original Size (with all upgraded accounts) or 3600px, and Web Size (640px, 1024px, and 2048px). 

If you are offering more than one Gallery Download Resolution, your client will only be able to select one at a time, but can return to the Download screen to select the additional options as needed.

Single Photo Download

Single Photo Download can be disabled by toggling the status On or Off, and is available in the same resolutions as Gallery Download: High Resolution: Original Size (with all upgraded accounts) or 3600px, and Web Size (640px, 1024px, and 2048px). You are also able to disable the requirement for the download PIN for Single Photo Download, and disable Email Tracking (clients would not be required to enter either the 4-digit PIN or their email address if these options are disabled). 

 

What Additional Settings can I Customize?

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Restrict to Specific Emails

This allows you to restrict Gallery Downloads so that only the email addresses entered in the Restrict to specific emails field can Download.

Example: If I enter 'john@gmail.com' into the field, only this email address will be allowed to initiate downloads from the Collection.

Any email address that does not exactly match those in the download settings will not be able to initiate downloads from the Collection. If you have the Download PIN required, clients will need to enter both their email address, and the Download PIN, in order to download the Collection. 

Gallery Download Limit

The Gallery Download Limit allows you to set a limit on the number of times the full Gallery can be downloaded. If you are also using the Restrict to Specific Emails feature, then each email address in the list can use the Download PIN up to the specified Download Limit.
 
Example: if the Gallery Download limit is set at '5', then 'john@gmail.com' can use the Download PIN 5 times. If 'jane@gmail.com' was also added to the Restrict to specific emails section, this email address would also be able to use the Download PIN 5 times in total.
 
Note: this does not apply to Single Photo Downloads. This feature applies to the entire Gallery/Full Collection Download only. 
 

Restrict Download for Photo Sets

This setting allows you to determine which Photo Sets within a Collection are allowed to be Downloaded by your clients. Only Sets that are marked as Available will be available for download by the client.  A 4-digit PIN would still be required, if the PIN setting is enabled for the Collection.  Learn more about Sets for download.