You can easily delete an image, video, or a collection within Client Gallery at any time. 

Note: The trash feature launched on October 26, 2026. Only collections deleted after the feature became available will appear in trash. Collections deleted before then cannot be restored.

On this page:

• What happens when you delete content
• Moving collections to trash
  • Moving multiple collections to trash
  • Moving a single collection to trash
• Deleting photos or videos
• Viewing trash
  • Restoring a collection
  • Permanently deleting collections

What happens when you delete content

• When you move a collection to trash, it remains there for 30 days and can be restored during that time.
  • After 30 days, or when you delete it permanently, the collection and its contents are removed from Pixieset’s servers and cannot be recovered.
  • Permanently deleting a collection also removes related activity, including favorite lists and email registrations.
• When you delete individual photos or videos, they are deleted immediately and cannot be recovered.

Important: Collections in trash continue to count toward your storage limit until they are permanently deleted.

Moving collections to trash

Moving multiple collections to trash

You can move multiple collections to trash from your Client Gallery Dashboard:

1. Open the Collections page or any folder.
2. Hover over a collection and click the circle in the top-left corner.
3. In the action bar at the bottom, select ••• > Move to trash.

Moving a single collection to trash

You can move a collection to trash from your Client Gallery Dashboard:

1. Open the Collections page or any folder.
2. Hover over the collection.
3. Click ⋮ > Move to trash.
4. In the pop-up, select Move to trash.

Tip: If you are editing the collection, you can move it to trash by selecting More > Move to trash.

Deleting photos or videos

You can delete one or more photos or videos directly from a collection.

Important: Individual photos and videos are permanently deleted immediately and cannot be restored.

To delete a photo or video:

1. Go to Collections.
2. Open the collection containing the photos or videos you want to delete.
3. Select the photos or videos you want to remove.
4. In the action bar at the bottom, click Delete.

Viewing trash

Trashed collections remain there for 30 days. During this time, they continue to count toward your storage limit, and their photos remain visible in Photo Library. You can view a collection while it is in trash, but you must restore it before making changes.

Restoring a collection

1. Go to Trash.
2. Select the collections you want to restore.
3. In the action bar at the bottom, select the restore icon.
4. In the pop-up, click Restore.

The collection will return to your Collections page in a hidden or draft status. You can re-publish it when you are ready.

Tip: If you click into the trashed collection, you can restore it by selecting Restore in the banner at the top.

Permanently deleting collections

To permanently delete a collection:

1. Go to Trash.
2. Select the collections you want to delete.
3. In the action bar at the bottom, click the trash icon.
4. In the pop-up, click Delete Permanently.

Important: Permanently deleted collections cannot be recovered. Related collection activity, including favorite lists and email registrations, is also removed.

Tip: To delete every collection in trash, click Empty Trash in the top-right corner.