Inbox is the easiest way to email clients and centralize all your communications in Studio Manager. Whether it is an update about a session, a follow up about a document, or just a thank you note, contact your client right from Inbox and get instant notifications when they respond.
On this page:
Using Inbox
Inbox is available in your Studio Manager Dashboard. To send an email to a client, simply click New Message and start a new conversation. Create custom email templates to further streamline your workflow.
Whenever your client responds, you will get a notification instantly in the Dashboard and your own email inbox, so you can pick up right where you left off. If you need to refer to a past correspondence, use the filter options or the search function to quickly find what you’re looking for.
Inbox Settings
Inbox will display all your Studio Manager emails. If you would like to manage your other Pixieset emails in Inbox, you can turn this on in Settings > Preferences. Changes will apply immediately for future conversations.
Client Side Experience
When you send a message from Inbox, your contact will receive the message in their own email account’s inbox. Your contact will be able to reply directly, and you will receive their response right in Studio Manager, as well as in your own email account’s inbox. You can respond from either location to continue the conversation.