Whether you can edit an invoice in Studio Manager depends on how your client’s payment was recorded.
- Online payments: If an invoice has received a payment through Pixieset Payments, Stripe, or PayPal, it cannot be edited — even if your client has only paid a deposit.
- Manual payments only: If all payments were manually recorded, you can remove those payment records, edit the invoice, and record the payments again.
On this page:
Invoices with online payments
Once an online payment has been received, the invoice cannot be edited for payment record-keeping purposes. Depending on what you need to change, the following options may help:
- Charging an additional amount: Create a separate invoice for the additional amount, such as an extra service or product.
- Agreeing to a later payment date: Confirm the new payment date with your client separately. Although the invoice’s due date cannot be changed, your client can still pay an outstanding balance after its original due date.
- Stopping collection of the remaining balance: If you no longer need to collect the outstanding balance, you can cancel the partially paid invoice. Your client can still view its details and previous payments, but cannot make additional payments. Cancellation also stops upcoming payment reminders and past-due emails.
Invoices with manual payments only
Manual payments are payments received outside Studio Manager, such as cash, checks, or e-transfers, that you recorded on the invoice yourself.
To edit an invoice with only manual payments:
- Go to Payments > Invoices and select the invoice.
- Make a note of each recorded payment’s details so you can record it again accurately.
- Delete all manually recorded payments from the invoice. Once the amount paid returns to $0.00, the invoice returns to Unpaid status and can be edited.
- Update the invoice.
- Record your client’s previous payments again, then share the updated invoice as needed.