You can easily sell digital downloads in your Store by adding a Digital Download product to one of your price sheets. Digital Download products are automatically fulfilled by Pixieset, so we will send your client a secure link to download the photos after their purchase. If you want to give away a certain number of digital downloads for Free, you can easily set this up through your Store. We have a guide to doing so here!
Here are some quick facts about digital downloads:
- There is no Pixieset processing fee, and no delivery fee (15% commission fee still applies on the Free account).
- You can sell single photo Downloads or all photos in the Collection, or create a package to offer a specific number of downloads.
- You can sell your Digital Downloads in multiple resolutions: High Resolution Original, High Resolution: 3600px, and Web Size.
If you'd prefer to watch a tutorial video for selling digital downloads, click here.
On this page:
- Adding digital downloads products
- Delivering files to clients
- Resend digital download orders
- Taxes for digital downloads
- Add a digital image license
Adding digital download products
From your dashboard, go to Store > Products > Select a price sheet
Click on the + Add Product button.
Select Digital Download.
Specify the product details:
Download type - sell digital download as a single photo, or sell all the photos in the gallery as a single product. All Photos downloads will include images from all sets in the collection.
Download size - resolution for this digital download product. Learn more
Name - name of your product as you want your customers to see it.
Price - the price you want to sell your product for.
Description - description of the product your customer is buying.
Ensure your price sheet is assigned to your collection so that your client can purchase your new digital download product. Learn more: Assigning price sheets to galleries
Note: If you want digital downloads to be available only through purchase in your Store, you’ll also want to make sure Downloads are off in your collection’s settings — this is a separate feature from selling digital downloads in your Store.
Learn more: How does deliver via Digital Download work?
Delivering files to clients
Once your client has placed an order, they will receive an order confirmation email. Once the order has processed, we'll send them an email that contains a link to download the photos. For security purposes, this download link expires automatically after 7 days.
The image files will be delivered in the resolution your clients purchased, bundled in a .zip file. If the order contains a large number of images, they will be bundled into separate smaller .zip files, so your client can easily manage their images.
Resend digital download orders
You can resend the download link for digital download orders at any time, directly from your store dashboard. This is especially useful if your client’s download link has expired! You can generate a new download link for them, which will automatically be sent to the email that your client entered during checkout.
From your dashboard, go to Store > Orders and click View next to your order.
Click the Resend Download link.
The new download link will now be generated and sent in an email to your client. This may take some time depending on how large the order is.
Taxes for digital downloads
If you're using our automated tax feature, TaxJar will automatically determine whether taxes are applicable to digital downloads depending on your jurisdiction and local tax requirements.
If you are using manual tax for your Pixieset Store, you have the option to create your tax rates so that they apply to all products except Digital Downloads. When you are creating or updating tax rules, you can check or uncheck the Apply Tax on Digital Downloads option.
Add a digital image license
You can easily create a digital image license for your Store. Your clients will be shown a link to your digital image license on checkout, and by clicking the Place Order button they are agreeing to comply with the information listed in your Digital Image License.
Important: Pixieset provides no warranties for digital image licenses and is not liable for any dispute arising out of any digital image license agreement. Pixieset is also not responsible for enforcing any digital image license agreements.
- From your dashboard, go to Store > Settings.
- Under Digital Image License, enter your license information.
- Click Save.
Learn more: Adding terms of sale or digital image license